Privacy Policy

Beauty Concierge ("we," "our," or "us") operates the Beauty Concierge mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Skin type, skin concerns, beauty preferences, and fragrance preferences that you choose to provide.
• Photos: Images you upload for skin analysis. These are processed to provide analysis results and are not shared with third parties.
• User Content: Posts, comments, reviews, and other content you create on the platform.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interaction patterns within the app.
• Device Information: Device type, operating system, and app version.
• Log Data: IP address, access times, and referring URLs.

• Provide, maintain, and improve the Service.
• Deliver personalized skincare and beauty recommendations using AI.
• Analyze skin images to provide skin condition assessments.
• Facilitate community features (feed, comments, reviews).
• Send service-related notifications (with your consent).
• Monitor usage patterns to improve user experience.
• Detect and prevent fraud or abuse.

Our Service uses artificial intelligence to analyze skin images and provide beauty recommendations. When you use AI-powered features:

• Your queries and uploaded images are processed by our AI systems to generate responses.
• AI-generated recommendations are for informational purposes only and do not constitute medical advice.
• We do not sell your images or personal data to third-party AI training providers.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party services that help us operate (hosting, analytics, AI processing), bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Safety: To protect the rights, safety, or property of our users or the public.
• User Content: Posts, comments, and reviews you make public are visible to other users.

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), secure password hashing, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, contact us at privacy@platinum-skin.com.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@platinum-skin.com
• Website: platinum-skin.com